Frequently Asked Questions
- What time is check in and check out?
- Check in and check out of the hostel are at 12:00 p.m.
- Can I leave the room late?
- Please accept our apologies, but this is not possible.
- Can I choose the type of bed in my room? (Large bed – two beds)
- During the reservation process you will be able to choose the type of room and bed that you require with no problem.
- Do the rooms have a balcony or terrace? Can I reserve one?
- Many of our rooms have balconies which you can request.
- Are there non-smoking rooms?
- We have non-smoking rooms. Please indicate this in the observations section of your reservation.
- How many storeys does the building have? Is there a lift?
- There are 3 floors, all are accessed by lift.
- Is there air conditioning in the rooms? Does it work all year round?
- We have air-conditioning in all the rooms throughout the year.
- Is your hotel adapted for the handicapped?
- There are no rooms for disabled guests.
- Can you keep my luggage when I leave the room?
- No problem. Please inform reception.
- Is there a safe place to park my car? How much does it cost?
- There are 3 public car parks nearby, it costs around 26 € per day (2009).
- Does the hotel have an Internet or e-mail terminal for guests?
- Yes, in our hall.
- Do you have high-speed internet in the room for my portable computer?Is it wireless?
- The whole hostel has a high speed Wi-Fi connection.
- Do you have a quiet, romantic room? How can I reserve it?
- All our rooms are standard rooms.
- What languages are spoken in Reception?
- Spanish and English.
- Where may I rent a car?
- At reception we will inform you of where you can find the different car hire agencies.
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